WhatsApp Business API built for faster customer conversations

The WhatsApp Business API is Meta's official way for a business to send and receive WhatsApp messages programmatically, rather than from a phone. It is what allows campaigns to a saved audience, chatbots that answer automatically, and a shared inbox several people can work at once. It requires a WhatsApp Business account and a number registered with Meta.

Insta AI 365 plans that include the WhatsApp Business API start at ₹999 per month, with a ₹1,499 plan for teams that need more automation headroom, a larger AI allowance and API access. Meta's own messaging charges are separate and are determined by Meta — Insta AI 365 adds ₹0 markup to them.

The WhatsApp Business API on your own number, WhatsApp campaigns to saved audiences, approved message templates, a shared team inbox, contacts and audience segments, and WhatsApp chatbot automation with 5 chatbots included free. AI assistance is not part of the ₹999 plan — it is included in the ₹1,499 plan.

Yes. Five WhatsApp chatbots are included in the ₹999 plan at no additional charge, and there is no per-chatbot fee. Chatbots are built in the workflow builder and run on your connected WhatsApp number.

Everything in the ₹999 plan plus AI: AI assistance, AI-powered template creation, prompt-based campaign creation, faster campaign setup, AI automation and AI-powered workflow assistance. It also carries roughly five times the automation and chatbot headroom and REST API access. AI is what separates the two plans.

No. The ₹999 plan covers the WhatsApp Business API, campaigns, templates, the shared inbox and chatbot automation with 5 chatbots included free. AI assistance, AI-powered template creation, prompt-based campaign creation and AI automation are included in the ₹1,499 plan.

No. Insta AI 365 adds ₹0 markup to WhatsApp message fees. The platform does not meter or resell WhatsApp messages — Meta's charges reach you at Meta's own rates.

No. Your Insta AI 365 subscription covers the platform. WhatsApp/Meta messaging charges are separate and are determined by Meta, and depend on the message category and the recipient's country.

Yes. You can build an audience from contacts, tags or a saved segment, choose a template Meta has approved, and send. The campaign report shows what was sent, delivered, read and failed, with the failure reason Meta returned on each recipient.

Yes. Chatbots are built in the same visual workflow builder as the rest of the automation — a trigger, conditions and actions. No code is required, and a chatbot can hand the conversation to a person at any point.

Yes, on the ₹1,499 plan. AI assistance drafts template wording and campaign content from a short prompt, and summarises a conversation before you reply. It produces a draft for you to review and edit — nothing is sent without you. AI assistance is not included in the ₹999 plan.

Yes. The shared inbox shows every conversation on the connected number, with assignment to an agent, tags, internal notes and an open/resolved state, alongside the customer's CRM record.

Yes. You connect your own WhatsApp Business account and number, which stays yours. Insta AI 365 does not message on a shared or borrowed number.

The platform side is a guided connection from Settings → Integrations. The parts that depend on Meta — number registration and template approval — are reviewed by Meta on their own timeline, and we do not control or guarantee how long that takes.